Tag Archives: dentist

Smile – It’s The Great Goat Giveaway!

20 Jul

ImageWE’RE a generous lot in Lancashire – second only to Surrey, according to charity research – and when it comes to business giving, we are also one of the most innovative.

Because while many business owners give their time or money to help worthy causes, here at Southport Road Dental we give away goats.

That’s not quite as odd as it sounds when you learn that the goats in question are given to families in Kenya in order to provide them with a source of income through the sale of milk, and goats that are subsequently bred.

And all of that happens through our membership of the business giving programme Buy One Give One (B1G1) and the way that it works is simple. Every time a customer buys something, the business matches the purchase by donating to one of hundreds of good causes all over the world.

So, when one of our patients decides to invest in their smile, David and Rashmi set about giving someone else in the world something to smile about.

As well as the goats, they’ve donated bricks to a house building project in India, clean water for people living in some of the poorest parts of Malawi, educational support for children living in Cambodia; and even done their bit to help preserve the endangered rain forests of South America, in an amazing list of almost 11,000 good deeds!

But it’s the goats that have been the biggest talking point; so far around 20 Kenyan familiesImage have benefitted, and that’s down to our patients who have a big say in which worthy causes to support.
David says: “They have really taken to the idea that as a result of improving their own smile they are giving someone in another part of the world something to smile about, whether it’s a goat, a day’s supply of clean water, or glasses for children with sight problems. As charity schemes go this one is a bit different, and it has a massive impact for those on the receiving end of the donations, and that is what counts.”
Lancashire’s famous goodwill is something that he has discovered on a personal level since moving to the county from Yorkshire a few years ago.

He says: “When we first started looking for a practice of our own we narrowed it down to this particular area of Lancashire because Rashmi had loved growing up here and wanted to be closer to her family. And in a fairly short space of time it’s grown on me as well. The people are very friendly; the countryside is perfect for running and cycling, which I do a lot of in my spare time, and I really enjoy the local pubs and ale.”

And when they took on Southport Road Dental in 2010 establishing a practice with a social conscience was a top priority.

He says: “Just after we bought the practice I went to a presentation by Paul Dunn, the chairman of B1G1, on business giving and I remember being pretty shocked at the statistics; only around 5% of the money that is donated to the voluntary sector, including charities, comes from businesses. I felt that this particular scheme would give smaller businesses like ours an opportunity to contribute in an easy and meaningful way.
“Our focus is very much on helping people, whether they are people with fears and anxieties that have kept them away from the dentist, or people on the other side of the world in need of the basic things in life that we all take for granted.”
B1G1 projects range from the basic provision of food, clean water and hygiene facilities to people living in some of the poorest parts of the world, to microfinance and education projects that empower people to start their own businesses and escape from the poverty trap.

Rashmi adds: “It has created a feel good factor at the practice, not just for the team, but for the patients who get to choose projects that they are personally interested in and keen for us to support.”


Most importantly, with all the scheme’s administration costs absorbed by membership fees, 100% of the donations go where they are intended.

Southport Road Dental’s B1G1 activity has attracted the interest of the national press and, the current climate of austerity aside, brought out the best in people.

David says: “From my own experience of Lancashire, I’ve found it to be an extremely warm and caring county, with people always ready and willing to help, both in their local communities and much further afield.”


Scared of the Dentist?

19 Mar

ImageIt’s a Wednesday night and you’re having dinner.  As you chew you hear an odd noise and realise you are chewing on something other than the forkful of spinach you just put in your mouth.  You realise that your tooth has broken.  Do you (a.) calmly call your dentist (who if you’re lucky enough has a 24 hour service) and make an appointment for the next day or do you (b.) start clamming up and pretend that you are fine and hope that the tooth will either fall out all together or magically grow back.  Both options are fine with you, just as long as you don’t have to go to the dreaded dentist?Image

Now if you answered with option a, I’ll be honest this post probably isn’t for you.  You are one of the very lucky people who has a dentist you can trust and you have little to no fear about getting in the chair and having your tooth fixed.  In fact the scariest part is having to tell your boss that you need to nip out and get your tooth fixed!

If you answered with option b then this is just for you.  This post is all about dental phobias and anxiety.  Hopefully as you read through this you may come across an example that is reminiscent of your own situation and maybe will even help you to start alleviating your fear.

There are many reasons that you might be scared of the dentist.  For some it is that a bad experience in the past has caused anxiety.  For some it is a fear of needles or drilling.  Many people find that their phobia lies in feeling like they have a lack of control whilst in the chair.  Combined with those and many other reasons are also anxiety ‘triggers’.  These triggers can widely vary; for some the smells associated with the dentist are enough to send them into a hot flap.  Another common trigger is the sounds that some of the treatments carry with them.  For some it can even be the taste of toothpaste or even an advert for mouthwash that will send them into a frenzy.

Are any of these sounding familiar?

If so the first thing you need to remember is that you are not alone in your fear.  Many people in your position are embarrassed about their dental anxieties and feel alone and won’t talk about it.  You only need to do a couple of minutes of searching online to find some great support sites and stories of how people just like you went from sweaty palms at the mere thought of the dentist to being regular attenders with healthy smiles.

Now everyone has their own journey and story about how they got to where they are but the most common factor in each story is that they found a dentist who understands.  Dentists who are truly passionate about what they do got into dentistry for one main reason….to help people.  These professionals understand that you may carry anxiety from past experiences and are dedicated to finding a solution that you are comfortable with.

Not only that but in their spare time they study new techniques and gadgets to ensure that your visits are pain free and eventually anxiety free.  And it’s not just the dentist themselves, more often than not the passion from a dentist like this rubs off on the rest of their team and they work together to make you more comfortable.  Some have a Smile Advisor or a coordinator who is with you through each step of your treatment and will often meet with you before you even go near that dreaded chair to start looking at tactics and methods to help reduce your stress and anxiety levels whilst having treatment.

ImageOnly you will know what works for you, for some it’s music others relaxation can be achieved through smells and the use of scented candles or essential oils.  For some it is just the knowledge that their dentist will listen to them.  Not just listen about their toothache but about their fears, about their family, about their lives.  Often the fact that you are seen as a person and not a ‘patient’ or number in a system really helps.

If you want to find out more about anxiety free dentistry then sites like www.dentalfearcentral.org  and www.dentalphobia.co.uk are really helpful.

Alternatively if you feel ready to take the plunge and come and speak to someone call Claire the Smile Advisor here at Southport Road Dental and book in for a Free Smile Analysis, she makes a great cappuccino and wants to help you overcome your fear. You can reach her on 01257 754595.

Maybe you have a question about this post?  Please feel free to leave a comment here or email us at info@painfreedentistchorley.co.uk.

So What’s With The Goat?

24 Nov

Funnily enough ‘So what’s with the goat?’ wasn’t a question that I ever thought I would ever be asked, never mind answer on a daily basis.  Not only answer but enthuse about.

This all started back in June Tuesday 21st of June to be precise….

On Tuesday 21st June I wandered into the office like any other day.  I was greeted by ‘No Pain’ Dave, seemingly like any other day.  Until this sentence left his lips; “we’re going to start giving goats away!”.

It took a few moments just to process the words in this sentence and a few more to try and make sense of it.  When I couldn’t I asked what on earth he was on about, this is where the giving journey started to come together.

On the Monday evening  Dave had been to a seminar to see a man called Paul Dunn speak.  Paul is from Australia and for many years has been at the forefront of progressive marketing and business ideas.  He has travelled the world teaching people how to improve their businesses.  Back in 2007 a small group of people set out to try and do something new.  They wanted to create a giving system.  A world where we could look at Newton’s third law of motion (every action has an equal or opposite reaction) and use it in a different way.

This is where Buy1GIVE1 came to be.  The system in place allows business to link their products and services to different giving opportunities.  Imagine how wonderful it would be if you went to buy a new 3D flat screen TV and because of that transaction someone in Indonesia was able to have an operation to give them sight.  Your action is buying the TV, the reaction is another person seeing.

Dave had been amazed by the idea of habitual giving, so often in life we are guilted into giving to charity or do it as a one-off event.  Back to Tuesday 21st June, after I sat and listened to ‘No Pain’ Dave’s tails of his meeting with Paul Dunn the previous evening I threw myself into researching the project and Paul.  Having seen the impact that even a few pence could have on people’s lives we knew that this was something that we had to become a part of.  Here Buy a Smile, Give a Smile was born.

At Southport Road Dental practice we like to think that dentistry has the power  to change smiles but change lives.  The low confidence and embarrassment so many people suffer from their wonky or gappy grins can have a huge effect on their day-to-day lives.  The greatest feeling any of the team get here is to see our patients walking out of the door smiling.

A smile is a powerful asset to have.  Studies have shown that smiling increases the production of endorphins and serotonin making you naturally happier. So not only does smiling make you feel good but it has a similar effect to all of the people around you who see it.  More so if one of those people caused that smile.

We realised that through Buy1GIVE1 our clients could get the same wonderful feeling that we experienced seeing them smile.  Every time a treatment of any sort is carried out we give a smile to someone else on the patient’s behalf. With the 600+ projects that B1G1 work with this smile can be generated in many different ways.  It is something as simple as clean water for a child for a day in Malawi, bricks to build homeless families in India new houses or giving a family in Kenya a goat which gives them an income for a lifetime.

Since the Buy A Smile GIVE A Goat campaign has become a source of slight confusion and some great laughs ever since, and the happy, smiling goat our talisman. Whenever a client here straightens their teeth we give a goat.  Whiten your teeth and bricks towards a new home.

So that’s what the goat is all about, a loveable little creature who is bringing smiles to people all over the world!