Here at Southport Road Dental we like to think of ourselves as a close knit team, working well together to deliver a five star service to our customers.
But there’s always room for improvement, and David came up with an idea for all of us to spend some time together, away from the practice, to focus on improving our teamworking skills and understanding each other a little better, with the aim of working as a more closely integrated unit to provide an even better service to our practice members. And he wasn’t going to make it easy for us.
We started the day with an orienteering expedition to Delamere Forest and Go APE where we discovered we were in for some serious monkeying around. If you’ve never tried the Go APE tree top adventure experience, it consists of five stations that have to be reached, with increasing levels of difficulty up to level 5. The aim of the day was to push every member of the team a little bit out of their comfort zone and when the going got tough, to encourage everyone to work together to overcome the obstacles. It was also an opportunity for the members of the team who don’t tend to work directly with each other in the practice to spend some time together. And it worked.
For the next few hours we tackled the high ropes…..
….crossings and bridges…..
…… at ever increasing heights……….
…….ending the high level adventure with a thrilling zip wire back to ground level.
Some of us found it easier than others; Some struggled with a fear of heights others seemed to breeze through it and at times there were a few tears for some of the team, but by working together, often with the person in front helping the person behind, supporting each other and communicating more clearly, we all got through it, and by the end of it, we he’d all Gone Ape together.
After that it was back to David and Rashmi’s for a barbecue,refreshments and a debrief. And the verdict? An amazing but challenging day that we all learned something from, not just about ourselves, but about each other, and that helped us to gel even more as a team, and provide an even better customer experience here at Southport Road Dental